Direct Marketing

How Does Direct Marketing Match Products to Buyers?

  • Direct marketing matches a product recommendation to a buyer’s purchase history and places it in that person’s inbox rather than a public advertisement.
  • A customer who bought a camera can receive a lens promotion, while people with no related purchase are left out.
  • This matching begins with purchase records showing the exact item, model, and category each customer ordered.
  • The business compares this information with its catalogue of accessories, replacements, and refills.
  • When it finds a suitable product, it connects the recommendation with the email address saved on the order.
  • Only customers with a relevant match are added to the mailing list.
  • In the camera example, the original order identifies the brand and model.
  • The product catalogue shows which lenses are compatible with that camera.
  • The promotion is then limited to customers whose records contain a matching model.