Market Research

How can poor questions weaken market research?

  • Poorly worded market research questions can confuse respondents, suggest a preferred answer, or limit the choices they can give.
  • A confusing question can make respondents answer something different from what the researcher meant.
  • A leading question can make one answer sound more acceptable than another.
  • A question with limited options can force people to choose an answer that does not fit them.
  • Double-barreled questions can mix two issues and make the response unclear.
  • Unclear wording can make different respondents understand the same question in different ways.